Getting through to the EDD: Call for Vietnamese number
2010 January 27
Still having trouble getting through to the EDD? Have you called the Vietnamese number yet? We’ve already mentioned this strategy in our ‘mas popular’ post tips and tricks, but if it hasn’t sunk it yet, check out Rudy’s video blog below on how calling the Vietnamese hotline got him his checks. Besides, although he doesn’t actually give us a shout-out in his video, i’m pretty sure he learned about this trick via our site because he lists ‘unemploymentality’ as one of his video tags. Thanks Rudy, right back atcha!
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I tried calling the Vietnamese line after no luck getting through on the English number. There’s a recording and I don’t speak a word of Vietnamese, so I didn’t know if you’re supposed to dial to get through the phone menu or just hold or what. So I called back five or six times and eventually someone picked up the line. The person from EDD was actually pretty cool about getting bamboozled, as I am one of the most clearly non-Vietnamese people around. But I was apologetic and told her I was simply following Rudy’s advice: if you don’t get yourself through EDD no one will do it for you.
Good! I’ve used this tip – and I think that the more people do it, the more they are going to have to get a clue that they need MORE people answering the phone!!!
What prompts am I supposed to use on the Viet line?
I hold on and it disconnects! I think that the greeting may be saying something like:
“Hey you English-speaking unemployed person! Stop calling this line! If you understand Vietnamese, the NEW number is…”
Cause right now, it ain’t happening!
Thanks for all the information on this blog! It’s been a lifesaver.
The Vietnamese line was actually my Batphone into the EDD when I was first filing my claim last year, but since having a very simple problem with my claim a few weeks ago, I haven’t been able to get through on it at all. Like others, I was also getting the recorded Vietnamese message and then dropping off.
I tried the 12117 trick, though. It took a while, but after a sustained period of dialing, I got through to the queue and then to a very helpful representative. My problem was a simple check lost in the mail issue, but I did feel rather sorry for the EDD rep since it sounded like he had to redo all the forms by hand which seemed awfully time-consuming to solve a rather simple problem.
Thanks again to all! If I hadn’t gotten through, I don’t know how long it would have taken to fix it!
Please sign my petiton for America to add Metric speed limit signs !
This will create jobs for workers because they are puting up signs !
http://www.change.org/actions/view/for_america_to_add_metric_speed_limit_signs
LOL, that was the funniest video I have seen regarding EDD. Love the reference to the number. Your blog is fantastic, can’t wait to read and watch more.
Willi
Hey thank you to everyone who found this video helpful! Check out part 2 of my EDD video series http://rudymccomb.com/post/519072199/immmmm-baaaaaaaaack-yes-world-rudy-mccomb-aka
HELP!!
Can’t get through! Can someone please post the Vietnamese prompts??
After waiting 2 hrs for that “SCHEDULED” interview via phone, they didn’t call. And all I could think of was how this won’t be their fault but mine although they didn’t call. After waiting 2 hrs for no call, and calling the 800 number for the next 4 hrs. I called the Vietnamese line and it worked.
12117 works. Use it, don’t get caught off guard when the person answers in Vietnamese, jus tell them you were on hold and got transferred to the wrong person. Worked for me, no questions, no wait time. NO WAIT TIME.
The 12117 prompts on the Vietnamese menu have also been changed. Can someone please post the new prompts??
Thanks!
I called on the spanish line using the following and got thru in 5 minutes after trying the english line about 10 times over the course of the morning
“Welcome to…..”
Dial: 2 (for spanish), wait for the jobs announcement, dial 3, 2, 6, enter SSN, verify correct by pressing 1.
So that’s 2,3,2,6,SSN,1
All that just to reschedule my phone interview for tomorrow. :-\
I don’t see my comment so I’ll try again, Vietnamese line 800-547-2058. Wait for the initial message to pause, press 6,wait for message to start, 7, wait, 3, wait, SS#, wait, 1. and the beautiful music of being qued for a representative starts, and then…… I was finished in 2 minutes, questions answered and complimented on my intelligence to navigate the maze and come out with a big piece of cheese. You only have to wait for the messages to start, you don’t have to wait through the whole message after each prompt.
I used the Vietnamese number and tried to be slick, when they answered I said, “Oh, I’m sorry I was transferred to this number.” And the girl said, “Um, no you weren’t.” She was clearly annoyed but she didn’t hang up! She put me on hold and another lady came on and was very helpful. They’ve obviously caught on to this one but if you can live with the momentary embarassment, they are much nicer and faster than the English OR Spanish line (which was a busy message all morning too).
After calling all day long for the past 6 business days and never having any success reaching a live person at Cal EDD, I called the Vietnamese line and followed the instructions posted by Martin (above) and I got through right away. Yipee! Thanks Martin!
I used the Vietnamese line just now and got through first try! The man answered in English and was very helpful. Thanks for this tip.
Worked like a dream, got through on the first try. Tricky thing was that the “Beautiful Music” played for a minute then the call went through. The call was still connected so I waited and eventually a Vietnamese man answered in english and was very cool about the whole situation. Follow Martins instructctions and be careful to listen for the pauses.
martin permalink
October 26, 2011
I don’t see my comment so I’ll try again, Vietnamese line 800-547-2058. Wait for the initial message to pause, press 6,wait for message to start, 7, wait, 3, wait, SS#, wait, 1. and the beautiful music of being qued for a representative starts, and then…… I was finished in 2 minutes, questions answered and complimented on my intelligence to navigate the maze and come out with a big piece of cheese. You only have to wait for the messages to start, you don’t have to wait through the whole message after each prompt.
Hi- I tried the Vietnamese line with Martin’s instructions above but after I’ve input my SS# and wait 1, it goes into another prompt than more Vietnamese and then it hangs up. No beautiful music. Does anyone have any suggestions?
Keep trying, it will go through eventually. I used the same method yesterday and it too a few times before I got through. Beats 200 times on the english line
Trying the vietnamese line and when I press 6 it repeates the same message before it hangs up on me.
Thanks to the info from Rudy and Martin I got through with little effort. Only a few minutes b4 finding this edd english line had me hopeless and I can’t begin to tell you how stressed out. Takes persistance but it really does work. Thx guys!
Thank you!
This worked!
I been calling EDD for 3 soild weeks now! Emailed twice!
I called the number, then when it started talking I pressed, 6, wait, 7, wait, and then my social, and once he starts repeating the numbers, they sound the same as English numbers, 3. There was some pretty music and then a long silent pause, but then a guy answered and he helped and didn’t question my lack of Vietnamese or anything. It was great! Never calling English line again! Lol
I tried it after calling the English line non-stop yesterday afternoon and this morning, and I got through! I was on hold listening to music for about 3 minutes. The agent was so helpful and kind. What a relief! Best of luck everyone. Don’t give up!