Comments on: Thanks to the EDD, I am slowly losing my mind

By: Vincent Rose

Vincent Rose — Tue, 03 Jan 2012 19:24:31 +0000

I am glad I’m not the only one having this experience. I had a phone interview this morning, one I was never told of. In the message the woman says to refer back to the original phone message…. the one I never received. Since I’m routing everything to my google voice number this was both amusing and frustrating for me. Is it me, or does it seem like UI Claimants who are at the maximum level of receiving UI benefits have the most trouble actually receiving their money. If I was a cynical sort of person I’d say this wasn’t an accident on the State of California’s part….

In other news, if anyone knows of any Systems Admin or experience Desktop support positions please visit my website, I am career seeking; hirevincent.info

By: Adrienne

Adrienne — Wed, 14 Dec 2011 01:31:13 +0000

that code doesn’t work. I tried after “hello” got me no where and they have bad attitude too.

By: Deborah

Deborah — Tue, 13 Dec 2011 18:50:35 +0000

Hi Everyone,

Thank you for all of your tips. I’m a little lost about the code thing. I heard “Welcome” and put in the code and it took me to I don’t know where.

Maybe they changed it? Any help will be greatly appreciated. It’s been over a month and no benefits.

Help!
Deborah

By: Nicki

Nicki — Mon, 07 Nov 2011 17:47:16 +0000

Hi Everyone,
This site has helped me so much. I too became upset when obtaining a delayed notice after filling out my Claim form. This really does work, call the 1800 # and if you hear ”
“Thank you for calling” hang up until you hear “Welcome to” type in your social or
this is when you type in either 12117 or 1230

Hope this helps!

By: Donald Jones

Donald Jones — Sun, 16 Oct 2011 19:43:28 +0000

If you call the 800 number and you can’t get through, just keep calling them over and over repeatedly. For me, it is best to call in the afternoon maybe about an hour or two before they close. (they close at 5PM) I also found that if you make the correct options when the automated voice is telling you what you calling about, then 9 times out of 10, you’ll get through to someone. I also use my account balance and my last payment option on the phone to speak to them. When I do that, I often get through to them, even if I have another general question.

By: Torb

Torb — Thu, 15 Sep 2011 21:59:38 +0000

Don’t give up the money you earned (with your taxes) by getting discouraged by the phone services; email them. You’ll want to choose “unemployment insurance + claim filing + made a mistake” or to that effect

This paper trail for proof that you tried to contact them. Use the online message form, “Contact UI – Email us” is what you are looking for

currently the link is https://askedd.edd.ca.gov/asp/frmEDDCOMM.aspx?CategoryID=7

Do this before the “No later than” date to ensure that they have a record of you contacting them, thus extending your time according to their work volume.

Although this can extend the timeline of payment, at least you will receive what was entitled to you.

By: NBID

NBID — Mon, 29 Aug 2011 15:59:48 +0000

I’ve learned to call EDD when my claim form is due, always on a Sunday. If I wait to mail it in on Monday I have to wait awhile to get a payment. If I call on Sunday the payment is in by Tuesday or Wednesday. I haven’t sent my last few claim forms in and it’s worked just fine. I also have the edd debit card so I don’t wait for any checks. The call will ask the same questions that are on the form so be careful.

Call instead of mailing the form.

By: Tracie

Tracie — Wed, 25 May 2011 00:55:30 +0000

THANK GOD FOR THIS SITE!!! I considered myself to be a reasonably smart person untill I recieved the “section 1277, this does not affect your claim” LETTER OF DOOM! WTF! After reading blog after worried blog of the same questions I have with no answers I began feeling sicker and sicker dreading having to make a call to the TWILIGHT ZONE of the EDD 800# universe. I finally came across this site (the holy grail of answers) Thank you for helping me to breath easy. btw screw the edd for sending mail that makes you cry.

By: Andra

Andra — Tue, 04 Jan 2011 18:11:46 +0000

I work at a Career Center, where we have two phones and 10 computers set up for people to file for unemployment and search for work. In our defense, we are not actually an EDD office. They just use us as scapegoats to make it look like they’ve set up locations with living people. Unfortunately, me dialing the 800 number is no different than anyone else giving it a shot. We have no special privilages here. We’re actually set up to 1) offer career tips and resume revisions and 2) to allocate federal funds to clients… funds which run out within 3 months of us recieving them, mind you. Efficient, I know. Phone and email are the only way to go.

Off the record, before I got my job here I was on unemployment. I had to jump through the same amount of hoops as anyone, but I found ways to talk to a rep every time I needed it. Again, this was before I worked here, and even if I had known of this place, it offers no perks. There are back ways to talk to EDD reps. You just have to get crafty and lose the defeatist attitude. It’s fun and theraputic to bash the system, but it’s not going to get you your checks. There’s hope. The system is designed to service millions of people. You just have to be smarter than the masses.

Tips:

Call your local politican’s office, I think I saw that mentioned.
Try the pass code: 12117 when you hear “welcome.”
Email them ALWAYS, even if it gets you nowhere with every mundane detail pertaining to your case. A paper trail is key.
Call bilingual hotlines. They get less traffic, and the reps are required to speak English.

Good luck!!

By: Nancyo

Nancyo — Thu, 30 Dec 2010 04:41:58 +0000

Hi Tania~

I feel your pain and have some challenging moments dealing with EDD myself.

One little known fact…. our local government offices (Assembly, Congress, etc.) have reps that deal directly with EDD on our behalf. Its amazing… and they get right through! Try your local politicians office.